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1. What are your opening hours?
Our salon operates with flexible opening hours, and we are available on weekends and holidays. For our working days, we invite you to check our availability through our online booking system.
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2. Do you offer treatments for men?
Yes, we offer a range of treatments for men. For booking specific services for men, please refer to the designated categories on our website.
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3. How can I make an appointment?
You can easily make an appointment through our website. If you cannot find suitable availability or have special requests, we are also available via phone, email, or our social media channels.
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4. What is your cancellation policy?
Cancellations, rescheduling, or changes to appointments must be made exclusively via email or Instagram DM. It is possible to cancel or reschedule free of charge up to 48 hours before the appointment. Cancellations within 48 hours or no-shows will result in a 50% charge of the booked treatment.
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5. What happens during menstruation for intimate treatments?
Wearing a tampon allows us to proceed with the treatment as planned. We prioritize comfort and respect the privacy of all our clients.
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6. How often should I repeat a treatment for the best results?
For laser treatments, we recommend a personalized approach, discussing the expected number of sessions at the beginning of the treatment. For wax treatments, we recommend regular appointments for optimal results.
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7. Do you have special offers or discounts?
We regularly offer discounts and special deals. Follow our social media channels for exclusive deals and seasonal offers.
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8. Which payment methods do you accept?
We accept payments via Payconiq or cash.
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9. Do you offer gift cards?
Certainly, we offer gift cards, a perfect surprise for loved ones.
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10. What should I bring to my first appointment?
48 hours before your appointment, you will receive a reminder email with all relevant information and preparations for your booked service. If you have any questions or uncertainties, we are always ready to assist.

Laser.
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1. What factors can affect the efficiency of laser hair removal?
Aftercare is crucial for optimal results. Neglecting aftercare can impact your outcomes significantly. We provide detailed instructions and ongoing support to ensure the best results. Frequent shaving between sessions can hinder hair fall-out and affect the treatment's effectiveness. Keeping communication open with us allows for adjustments and personalized guidance to optimize your experience.
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2. Is laser hair removal painful?
During laser hair removal, our clients typically report a snapping sensation. However, the cooling air or ice applied during the procedure often mitigates this sensation. The results make any discomfort worth it!
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3. How do I prepare for my laser hair removal?
Shave with a clean, new razor 48 hours before your treatment. This allows the lasers to locate the follicles effectively. Using a clean razor minimizes the risk of contact dermatitis, an allergic reaction resulting from skin contact with bacteria.
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4. How long after waxing can I get laser hair removal done?
You should wait at least 6 weeks after your last waxing session before undergoing laser hair removal. Tweezing should also be avoided.
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5. Is there any downtime for laser hair removal?
There is no downtime after a laser hair removal session. You can resume your normal activities immediately. Expect hairs to fall out during or after treatment, this continuing for about 21 days.
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6. How many treatments do I need?
Multiple treatments are required due to the staggered nature of the hair growth cycle. This cycle includes both actively growing hairs and dormant ones. The number of sessions varies from person to person and is best determined during consultation. Most patients require 9-11 sessions, spaced between 4-11 week intervals, though significant results are visible after the first session.
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7. Does laser hair removal work on all skin types?
Yes, our laser hair removal machine is effective for all skin types. However, a consultation before starting is necessary to determine the specific laser treatment needed to meet your hair removal needs. At Studio Ferati, our lasers' settings can be adjusted depending on your hair and skin color. We now also offer the latest technology, including the Candella Gentle Max Pro laser, designed for use on both light and dark skin tones.
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8. What should I know following my laser hair removal treatment?
1. Avoid unprotected sun exposure for two weeks post-treatment, or apply sunscreen with minimum SPF 20.
2. Refrain from waxing or tweezing between sessions; shave instead.
3. Skip deodorant for 24 hours if the treated area includes the underarms.
4. Avoid water and lotion for 48 hours post-treatment.
5. Begin exfoliating from week 2 post-treatment for optimal results. We provide recommended scrub tips and products during your appointment.
6. Take follow-up pictures to track progress and identify any remaining hairs for subsequent sessions.
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9. Why is it important to scrub?
Consistent exfoliation post-procedure helps prevent ingrown hairs and accelerates hair shedding. Clients who exfoliate regularly may require fewer sessions and see results more quickly.

Wax.
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1. Is waxing suitable for all skin types?
Yes, our wax treatments are suitable for all skin types. We offer various waxing techniques to meet the specific needs of each client.
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2. Does waxing hurt?
The experience may vary, but we strive to provide our clients with a professional and comfortable waxing experience, minimizing discomfort.
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3. How long does it take for hair to grow back after a waxing treatment?
Generally, hair regrowth occurs after 3-5 weeks, depending on the treated area and the hair growth cycle.
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4. Which body parts can be waxed?
We offer waxing treatments for all body parts, except for the back in women. For the back, we recommend using an alternative method such as hair bleaching.
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5. How long after waxing can I get laser hair removal done?
You should wait at least 6 weeks after your last waxing session before undergoing laser hair removal. Tweezing should also be avoided.
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6. How long should my hair be before waxing?
To achieve optimal results, we recommend having a minimum of 3 weeks of hair growth for all areas, up to 5 weeks for the intimate area after shaving, and a minimum of 2 weeks for the face and armpits.
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7. Are there any precautions I should take before a waxing treatment?
We advise our clients to refrain from applying lotions or oils to the skin at least 24 hours before the treatment and to ensure sufficient hair growth.
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8. Are there any potential side effects after waxing?
Possible side effects may include temporary redness or bumps, which typically disappear within a few hours after the treatment.
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9. Are there different types of wax used for different body parts?
Yes, for sensitive areas such as the intimate area, we use special hard wax, which is more effective and comfortable for the client.
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10. Can I shower or swim immediately after waxing?
No, we recommend our clients to avoid water contact for at least 24 hours after the treatment to prevent possible irritations.
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11. Are there specific aftercare instructions I should follow after a waxing treatment?
After the treatment, we recommend avoiding water, lotion, or oil on the treated skin for 24 hours. Additionally, we advise regular exfoliation from week 1 and 2 for optimal results.
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12. Do you offer waxing treatments for men?
Yes, we also offer waxing treatments for men. We kindly ask our male clients to book these treatments in the appropriate category for the best experience.